Testimonials

Our Mission:

“We aim to provide our customers with the best service possible. We will strive to help our clients solve issues and ensure customer satisfaction. We have systems in place that ensure our service is efficient, reports are detailed and accurate”.

Here are some comments our clients have left for us:

 

image

We have been using Gold Star Inventory for some time now, and I can honestly say they have the most detailed and easily readable reports I have seen.

They are extremely efficient and accommodating in working with us, when we need something doing within a short time frame.

All of their reports are emailed through to us very speedily, usually within 24 hours and I would 100% recommend them as an Inventory Provider.

Gareth HouseLettings Manager – West Kensington

image001[1]

We are a busy lettings agency and the service offered by Gold Star fulfils all our requirements with a speedy response to our requests combined with concise and accurate reports.

We look forward to our continuing relationship and would have no hesitation in recommending Gold Star Inventory to our clients.

Jonathan Cater –   Manager – Residential Lettings

logo[1]

Having worked as a property manager for a long time, I can truly recommend Gold Star Inventory.

The reports are thorough and fully backed up with photos and lots of useful information to enable to manage a tenant’s arrival and departure from a property.

Their reports are also helpful when it comes to disputes. The clerks have great personalities and experience.

Colinette Hyatt   – Property Manager

branch_photo_99772_0000[1]

We have only just started using Gold Star Inventories but we have been impressed with their level of service so far.

When we have had a problem they have been quick to respond and help resolve the matter promptly.

The reports are clear and easy to understand, and we have experienced a quick turnaround on reports averaging 1-3 days.

Emma DandoNegotiator – Clapham

image

We Started using Gold Star Inventory last year when another company let us down at the last minute.

I found Gold Star after searching the internet for a local company and they jumped straight in and got the job done, making sure we didn’t let our clients down.We only use Gold Star now and they are our number one choice.

The team are courteous, friendly and thoroughly professional. The reports are accurate with a fast turnaround – and the prices are competitive. We highly recommend Gold Star Inventory.

Paul Charman  – Lettings Manager – Chiswick

image

Gold Star always provides a great professional service. All enquiries are responded too very quickly and they are always on time. They know how the business works and well organised with their services.

The quality of their reports is excellent and the detail is to a high standard.

They are very efficient and provide a great customer service to our tenants also.I would recommend Gold Star as they are friendly and offer a great service at a suitable price.

Rebecca Sumner – Lettings Negotiator – Chiswick

 

image001[4]
” I generally only give a recommendation to a company if I feel they have gone beyond a high standard of service and customer care…Such is the case with Gold Star Inventory!”
Gold Star Inventory have provided a “complete” inventory service for both our tenants and our landlords.

They have not only provided us with very detailed inventories, but more importantly they have done it in such a professional manner that our landlords and tenants prefer to use our other services as an estate agent, because they have been so impressed by their professional check-in & key hand over service.

Given that an inventory company are almost always the last point of contact during negotiations I am glad to say that Gold Star Inventory have offered great service during this key stage in the client – estate agent relationship.

This is generally a short process and therefore vital to be a professional from start to finish – And Gold Star does just that!What also makes Gold Star different to other providers we have used, is that they actually listen to us (the client) and take a genuine interest and always do their upmost to accommodate our requests no matter how short the notice I give them!

They have demonstrated on numerous occasions the willingness to help and the unique selling point is that we can always get hold of someone straightaway or get a call back within minutes.”

Chris Van Kraayenburg MARLA – Lettings Manager

 Private-Landlord I am a professional landlord and use Gold Star Inventory. They are polite and punctual. I have found them to be very accurate and painstaking in compiling their inventories.

They mention all the small details and take close up photos to evidence their findings.I shall use them again and have no hesitation in recommending them”

Ian Macdonald – Private landlord

  Gold Star Inventory have done numerous inventories for my management company over the years and I have always been impressed by the high quality of the work, the accuracy of the reports and the speed of service carried out by their professional and friendly clerks.”

Diana Turcan – STS Invest